We offer a full suite of EAP services
Wellspring Family Services Employee Assistance Program offers employees and their families in-person Behavioral Health Assessments, a comprehensive WorkLife Program that includes financial and legal consultations, eldercare, childcare, daily living resources as well as wellness coaching and online health risk assessments. We support employers through management consults and case management, onsite trainings, webinars, mediation and organizational development. We also offer a comprehensive online service with a full menu of user-friendly tools and resources.
We support your goals through a partnership approach
Our staff is committed to helping you find creative solutions to support your employees. We offer a fully-integrated EAP, yet are able to customize our services to meet your unique needs. Each client we serve is assigned a dedicated account executive that facilitates all aspects of our relationship.
We're a local company with a far-reaching network
Wellspring has been serving companies headquartered in the Pacific Northwest for over 30 years. This gives us a knowledge and understanding of your community and employee base unsurpassed in the industry. We also know that many companies have extended their reach outside of the Pacific Northwest. That is why we have built a substantial network of related providers and strategic partners nationally and internationally to help meet our clients’ needs as they grow their business.
We value personalized professional service
We hold ourselves to a higher standard of service. You should know who you are talking to when you contact your EAP. We support local companies so we can deliver services at your location within hours of notice. Our EAP call center is staffed 24/7 by master’s level clinicians who can respond to a variety of requests, including crisis management, real-time support and identifying resources for a broad range of services. We also partner with our clients to develop new approaches to promote health and wellness within their organizations.
We are committed to excellence
Our reputation for quality and excellence in service delivery is best reflected in our retention rate of over 95% of all companies ever contracted. We have been providing EAP services to employers in the Pacific Northwest region since 1981, including large corporations, small businesses, tribal groups across the Pacific Northwest, school districts, fellow non-profit organizations, leading medical hospitals, biotech, software and government entities. We continue to be an EAP exclusively endorsed by several Benefit Trust groups as the EAP of choice to their member organizations. We cover over 360,000 lives both regionally, nationally and internationally. We develop new product updates by listening closely to client’s questions, requests and needs. We also proactively respond to workplace trends by continuously developing new services such as on-site wellness programs, geriatric assessment programs, back-up care and more.